It’s exciting to open a flagship headquarters, unveil a major renovation, or announce a new office in a new city. But as much as clients look for capable, solutions-driven partners for those extensive capital projects, they’re just as—if not more—interested in construction partners who can serve their facilities for life.
That’s the driving principle behind STO Building Group’s Facilities Construction Services (FCS) team. Designed to navigate small capital expenditure programs and bridge the gap between a client’s facilities team and their construction manager, this group includes construction experts from across the organization who have the experience to foresee facility needs before they become critical and leverage efficiencies and relationships to tackle them effectively.
“FCS takes pride in our ability to meet challenges head-on,” says STO Building Group FCS director, Ryan Eisenhauer. “We’ve developed longtime relationships with our clients and work hard to help anticipate their facility needs and make sure we do everything we can to stay ahead of them.”
One of the biggest struggles for clients’ facility managers is the “day two” project flow. From anticipating the moves, adds, and changes that come with a company’s evolution to managing the various service providers involved in the work, the process can be inefficient and overwhelming—especially in the middle of a fully functioning, occupied space. And while a number of project management tools have been introduced in recent years to help, none solved the exact issue, or they were geared toward larger-scale work.
STOBG’s FCS team has set out to overcome that challenge. By working with clients over the long haul, they aim to essentially be strategic members of a client’s facilities team. And with the addition of a one-of-a- kind technology solution called the “M” platform powered by Day 2 Plus, the team also has the benefit of historical data, a shared interface, and quick and efficient systems that all parties can access to stay on the same page and keep projects moving.
“This service line is all about the efficiencies we gain by leaning on a platform that minimizes the administrative burden these projects often come with,” says Structure Tone director of special projects, Marc DeLuca. “We are passing these efficiencies on to our clients based on the long-term partnerships we build with them, no matter the size of their projects.”
Some of the benefits of FCS and the unique M platform include:
- Transparency. Clients can view the details of their projects at any time, including status, financials, labor management, and
annual reporting. - One source of truth. With all of a client’s projects in one hub, it’s easy to access real-time reporting, understand the true status of a project, and make faster, more informed decisions based on real data.
- Virtual self-perform. This FCS approach to managing projects enables grouped resourcing, which, in turn, helps drive down external project costs. With the use this platform, operations teams have enhanced data and insights into subcontractor operations, supply chains, and labor management and can deliver more predictable, timely outcomes.
- Faster delivery. Leveraging the capabilities of AI, IoT, and predictive analytics, a unified project team can develop more predictable schedules and work with each other to make decisions and solve challenges quickly.
“By serving as our clients’ construction experts and being embedded team members, we learn their business, people, values, and definitions of success,” says Rob Leon, STOBG chief innovation officer. “Through this powerful data-driven platform, we establish KPIs to measure against and execute safely, efficiently, and with excellence.”